1. Introduction
This Privacy Policy describes how Nordic Relocators ("we", "us", "our") processes personal data when you use our website, services and the Nordic Relocators portal. We comply with the EU General Data Protection Regulation (Regulation (EU) 2016/679, the "GDPR"), the Norwegian Personal Data Act (Personopplysningsloven, LOV-2018-06-15-38), and applicable Norwegian sector legislation.
2. Personal Data We Collect
- Identification data: name, date of birth, nationality, passport details
- Contact data: email address, phone number, postal address
- Family data: spouse, partner and children information for family-related services
- Professional data: employer, job title, salary, education, CV
- Document data: uploaded supporting documents required for your case
- Account & portal data: usage logs, IP address, browser, login activity
- Payment data: billing information processed via secure payment partners
3. Purposes & Legal Basis
| Purpose | Legal basis (GDPR Art. 6) |
|---|
| Delivering the services you request (immigration, visa, relocation) | Contract performance, Art. 6(1)(b) |
| Communications & case management | Contract performance, Art. 6(1)(b) |
| Compliance with legal obligations (e.g. accounting, AML) | Legal obligation, Art. 6(1)(c) |
| Service improvement & analytics | Legitimate interests, Art. 6(1)(f) |
| Marketing communications (where opt-in given) | Consent, Art. 6(1)(a) |
4. Special Categories of Data
Some immigration and relocation cases require us to process special categories of data (e.g. health, criminal records). We process such data only where strictly necessary, with your explicit consent or another lawful basis under Article 9 GDPR.
5. Sharing & Recipients
We may share your data with:
- Norwegian authorities: UDI (Utlendingsdirektoratet), UNE (Utlendingsnemnda), Politiet (Politiets utlendingsenhet), Folkeregisteret, Skatteetaten, NAV, and local kommune offices
- Embassies, consulates and visa application centres for global visa cases
- Verified service partners (housing, insurance, translation, logistics)
- Sweden Relocators AB and Relofy Tech AB as part of the shared platform
- Hosting, payment, identity verification and analytics providers under data-processing agreements
6. International Transfers
Where data is transferred outside the EU/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions issued by the European Commission.
7. Retention
We retain personal data only as long as necessary for the purposes described above, or as required by Norwegian law (for example, accounting records are kept for 5 years). Case files are typically retained for the duration of your engagement plus statutory retention periods.
8. Your Rights
Under the GDPR, you have the right to: access your data, request rectification or erasure, restrict or object to processing, request data portability, withdraw consent at any time, and lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).
To exercise these rights, contact us at info@nordicrelocators.no.
9. Security
We apply industry-standard technical and organisational measures to protect your data, including encryption in transit and at rest, role-based access controls, audit logging and regular security reviews. The portal infrastructure is built and operated by Relofy Tech AB.
10. Cookies
This website uses essential and analytics cookies. See our Cookie Policy for details.
11. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version is always available on this page with the effective date noted above.
12. Contact
For privacy-related questions or to exercise your rights, contact:
Nordic Relocators
Karl Johans gate 7, 0154 Oslo, Norway
Email: privacy@nordicrelocators.no
